Who We Are
This website is operated by Dr. Rudolph Prince (trading as Dr. Rudolph Prince, executive adviser, author, and speaker). Our website address is drrudolphprince.com.
For any privacy-related enquiries, please contact us at rudolphprince@hotmail.com.

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What Information We Collect
We collect information you provide directly to us, including when you:

• Complete a contact or enquiry form

• Sign up to receive our newsletter or free resources

• Purchase a product or programme through our store

• Register for a speaking event, masterclass, or workshop

• Correspond with us by email

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The types of information we may collect include:

• Full name

• Job title and organisation

• Email address

• Phone number (where provided)

• Billing and payment information (processed securely through Wix Payments)

• Any information you choose to include in your message or enquiry

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We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected through cookies and analytics tools including Google Analytics.

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How We Use Your Information
We use the information we collect to:

• Respond to your enquiries and provide the information or services you have requested

• Process orders and payments for books, programmes, and other products

• Send you resources you have requested, such as the AIM Diagnostic

• Send you our newsletter and updates, where you have given consent

• Improve the performance and content of our website

• Comply with our legal and regulatory obligations

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We will never sell your personal information to third parties. We will never share your information with third parties for their own marketing purposes.

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Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:

• Consent: Where you have given us clear consent to process your data for a specific purpose, such as subscribing to our newsletter.

• Contract: Where processing is necessary to fulfil a contract with you, such as processing a book order.

• Legitimate Interests: Where we have a legitimate business interest in processing your data, such as responding to an enquiry, provided this does not override your rights.

• Legal Obligation: Where we are required to process your data to comply with the law.

Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use the site.
The types of cookies we use include:

Essential cookies: Necessary for the website to function correctly.
Analytics cookies: Used to collect information about how visitors use the site, via Google Analytics. This data is anonymised and aggregated.
Marketing cookies: Used to track the effectiveness of our marketing activities, where applicable.

You can control and manage cookies through your browser settings. You can also opt out of Google Analytics tracking at any time via the Google Analytics opt-out tool.

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How Long We Keep Your Information
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

• Enquiry and contact form data: 2 years

• Newsletter subscriber data: Until you unsubscribe

• Order and transaction data: 7 years (as required by HMRC)

• Website analytics data: 26 months (Google Analytics default)

Your Rights
Under UK GDPR, you have the following rights regarding your personal data:

• The right to access: You can request a copy of the personal data we hold about you.

• The right to rectification: You can ask us to correct any inaccurate or incomplete data.

• The right to erasure: You can ask us to delete your personal data in certain circumstances.

• The right to restrict processing: You can ask us to limit how we use your data.

• The right to data portability: You can request your data in a portable format.

• The right to object: You can object to our processing of your data in certain circumstances.

• The right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

• To exercise any of these rights, please contact us at rudolphprince@hotmail.com. We will respond within 30 days.

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Third Party Services
Our website is built on Wix. Wix processes certain data on our behalf as a data processor. You can review Wix's privacy policy at wix.com/about/privacy.

We use the following third party services which may process your data:

• Google Analytics: Website analytics and performance tracking

• Wix Payments: Secure payment processing for store purchases

• Wix Ascend: Email marketing and subscriber management

 

Each of these services operates under their own privacy policies and data processing agreements.

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Data Security
We take the security of your personal data seriously. Our website is hosted on Wix, which uses industry-standard security measures including SSL encryption, secure data storage, and regular security updates.
Payment information is processed securely through Wix Payments and is never stored on our servers.

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Children's Privacy
Our website and services are intended for adults and professional audiences. We do not knowingly collect personal data from anyone under the age of 18.

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Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.

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Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Dr. Rudolph Prince

Email: rudolphprince@hotmail.com

Website: drrudolphprince.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, at ico.org.uk.

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